Frequently Asked Questions

GENERAL QUESTIONS

What time do classes start and how long do they last?

Class starts at 9 am but we ask that you arrive 15 mins prior to set up your station. Class typically ends between 4–5 pm.

Will food be provided?

Yes, coffee will be provided in the morning, as well as lunch in the afternoon.

*Business Certification 1.0 and 2.0, classes also provides a light breakfast.

What will I take away from the class?

Every class has physical takeaways varying in content and you will have a working knowledge of all concepts and looks taught.

HOTELS

Addresses

FITZPATRICK MANHATTAN HOTEL
687 LEXINGTON AVE, NEW YORK, NY 10022
(212) 355-0100
www.fitzpatrickhotels.com Code:MOROCC FITZPATRICK LINK

HOTEL 48 LEX
517 LEXINGTON AVE, NEW YORK NY 10017
(212) 888-3500
www.hotel48lexnewyork.com HOTEL 48 LEX LINK

TRANSPORTATION

Yellow Cab NYC

Call 1-800-609-8731 or text #taxi for yellow cab or black car service.
Reserve a taxi online at the website.

Carmel Limo

Call 1-866-666-6666 to reserve a car or limo service. Rates vary from $30 USD and up.
Visit thewebsite.

Airport Shuttle Bus Service

Visit the website to book a round-trip or one-way trip from any airport to Manhattan.

The closest NY Airport Shuttle Bus drop-off location to the Academy would be Grand Central Terminal.

BOOKING A CLASS

When is the amount due?

The full amount is due upfront.

What payment methods are accepted?

Credit card, PayPal or Loyalty Dollars only.

How do I confirm my booking?

You will receive an email that includes our Policies & Procedures (P&P) along with all other pertinent information.

Need additional support? Call or text us (646)923-4041

CANCELLATION POLICY

What is your cancellation policy?

Any cancellation made at least two (2) weeks prior to the date of the scheduled class will result in a full refund of the class purchase price.
Any cancellation made less than two (2) weeks prior to the date of the scheduled class will forfeit the full amount of the class purchase price.
Moroccanoil has the right to cancel scheduled classes, at its sole and absolute discretion, at which point the full amount of the class purchase price will be refunded and an alternative date for the canceled class will be made available